FAQ
Manufacturing
What is your standard lead-time?
It is difficult to provide a "Standard lead-time" without specific details regarding the particular part, the raw material type, material gage, part finish, and or the number of secondary assembly operations that may be required. While the manufacturing lead-time is within our control, some raw materials have extended lead times. The lead-times for raw materials are beyond our control, and dependent upon the steel and wire mills' capacity and backlog, we may request extended raw material authorization from our customers to cover larger raw material buys.
What is your on-time delivery record?
Our on-time delivery record is tracked, monitored, and communicated as we work to meet a 100% on-time delivery goal. Delivery is affected by our customer's dynamic schedules and the ability to provide adequate lead-time. Currently, our on-time delivery record for the last year averages between 98% and 100%.
How do you control your manufacturing process?
Every part we manufacture starts with a complete team feasibility meeting, review of the print, tolerances, and customer specifications. Our team, consisting of sales, manufacturing, engineering, quality, materials, and traffic, work together to review the specific part requirements and customer expectations to ensure full compliance. Our control documentation is created, including setup sheets, bills of materials, testing requirements, and packaging specifications. Customers are encouraged to attend our kickoff meetings to add any insight, experience, or knowledge which might be useful.
Can you use our raw material?
Yes. In some cases, customers provide us with specialized material or material supplied due to the benefits of their high volume discount. We are happy to provide a quote "Less material." Final piece part yield can be slightly less than expected due to standard setup scrap, and coil change loss, and development as part of the standard manufacturing process, so we request an allowance of 5% overage when calculating material requirements.
Assembly and Finishing Services
What assembly servies do you offer?
A variety of secondary assembly services, including welding, tapping, fastener installation, plastics assembly, grommets, deburring, labeling, time-saving, mechanical fastening, special packing, tape & reel, etc.
What finishing services do you offer?
VEGA offers an extensive amount of finishing services to the parts it manufactures. Generally, the most common are plating and heat treating. We do provide a wide range of secondary finishing services.
Engineering, Design, and Project Management
Can you accept my drawings electronically, and in which format?
Yes. Our preferred files are DXF, IGES, and STP files; however, we can convert most CAD files for use. 3D models are always requested and recommended to accompany quotes to allow us to provide an accurate quote.
How do you track and monitor projects?
We have a fully integrated custom project management system and use "MS Project." We can track and monitor projects from the initial quote, through tooling development, quality submission, and on to final part shipment and approval. We update our Advanced Planning Quality Progress (APQP) report weekly for each project. Those customers who request a copy can monitor our progress for any open action items and status.
Tooling
Do you make your own tooling?
VEGA has five departments that use tooling; punch press, four-slide, coiling, assembly, and prototype. Depending on the particular type of tooling and lead-time provided, we will determine whether we manufacture it internally or outsource it to one of our certified partners.
Will there be additional tooling charges after the primary tool is built?
There are no additional tooling charges for normal production once the tooling is completed. The exception would be for any unanticipated engineering changes requested from the customer. Tooling, however, does have an engineered "Die Life." If anticipated volumes are greater than originally communicated, or if the program's life exceeds the expected life provided at the time of quote, tooling may have to be refurbished or replaced. In these cases, the customer will be notified and adequate time to budget properly. During the normal business course, all normal and scheduled maintenance of the tool, such as perishable tool punches, sharpening, etc., are covered within the negotiated piece price and will not be billed separately.
What is the lead-time for tooling?
Tooling lead time varies based upon the particular part design, complexity, and tooling type.